FutureIT Boston 2024: Event Agenda

All times listed on the agenda are Eastern Standard Time.

Tuesday, May 14

10:30 - 10:45 am
Welcome to Your FutureIT

Setting the stage for the program, we unpack the theme of AI, Data and Tech Leadership: Finding Business Value from Emerging Tech Innovations.

Host
Lee Rennick Executive Director CIO Communities
10:45 - 11:15 am
The Future of Human-Robot Interaction

From transportation systems, hospitals, and the military, to the robotization of our workplaces and households, robots will be everywhere and will increasingly interact with people. Whether you find it exhilarating or terrifying (or both), progress in robotics and related fields like AI raises new ethical quandaries and challenges legal codes created for a world in which a sharp line separates man from machine. In this insightful session, Dr. Darling examines why people fear some robots and empathize with others, while also prompting—and answering—questions about what society’s relationship with these robots could look like in the future – and why understanding this matters.

Keynote Speaker
Dr. Kate Darling Leading Expert in Social Robotics & MIT Media Lab Research Scientist
11:15 - 11:35 am
Guided Networking

Build professional connections during this stress-free networking time.

11:35 - 12:15 pm
How CIOs Can Help Drive First Mover Advantage

In this fast-moving panel discussion, Dan Roberts and leading CIOs will cover not just what you need to do to gain first move advantage for your organization, but how to play to win. Covering key topics like, how to foster a data-centric culture; how to sell your vision up and down the organization; how to win over and engage middle management; and how to focus on delivering a customer-centric model and remain agile.

Speaker
Madhuri Andrews EVP & CIO MKS Instruments, Inc
Speaker
Vicki Hildebrand SVP & CIO Blue Cross Blue Shield of Massachusetts
Speaker
Brian Shield SVP & CTO Boston Red Sox and Fenway Sports Management
Moderator
Dan Roberts Host Tech Whisperers Podcast; CEO, Ouellette & Associates
12:15 - 12:35 pm
Using AI to Enhance Customer and Employee Journeys

AI will delineate a new class of business “winners and losers” as intelligent systems differentiate customer and employee experiences.  The ability to deliver instant answers and assistance to customers is mandatory.  This informative discussion will give you the details on how to produce tangible results and empower both customers and employees. We’ll discuss how AI tools and smart agents can optimize human interactions for professionals across sales, marketing, and customer service.  Panelists will address the challenges to be aware of in the strategic deployment of these technologies and steps to take to ensure they deliver expected value.

Speaker
Mike Egli CX Client Principal (Consultant) RingCentral
Moderator
Aaron Goldberg Contributing Editor CIO
12:35 - 1:35 pm
Lunch and Exhibits

Pull up a chair and enjoy lunch with your new contacts! Plus meet our sponsors and learn how their solutions can help you overcome your latest challenges.

1:35 - 2:00 pm
Leading at the Intersection of Technology and People

Dan Inbar has one of the coolest CIO jobs on the planet. In this informative fireside chat, Dan will discuss why the intersection of technology and people is the most exciting technology frontier and how his leadership style enables his team to continuously strive to achieve stretch goals. With responsibility for information technology, information security and information privacy, Dan will share his insights about how to innovate while mitigating risk, how to drive positive team dynamics that improve retention and engagement, and the importance of aligning IT initiatives with business units throughout the organization to achieve significant business value.

Speaker
Dan Inbar CIO iRobot
Moderator
Beth Kormanik Event Content Director Foundry, an IDG Inc. company
2:00 - 2:10 pm
Fireside Chat

Take a listen to this fireside chat run by our partner subject matter experts.

2:10 - 2:40 pm
Hot Topic Discussion Groups

Join a discussion topic that best meets your needs. Facilitated by our partner subject matter experts, take a deep-dive into ideas, common questions, and proven solutions in an interactive, peer-sharing environment.

Enhancing Customer and Employee Experiences with AI Integration with RingCentral

Mission Critical Components to Data Protection, Security and Recovery From Ransomware with Cohesity and AWS

2:40 - 3:10 pm
Champion Moments: Selfies with the Red Sox World Series Trophy

Join us for an exclusive opportunity to capture the excitement and celebrate victory by posing with the iconic Red Sox World Series Trophy. Immerse yourself in the glory of baseball history as you snap unforgettable selfies with this esteemed symbol of triumph. Share your pride and create lasting memories during this special session. Don’t miss your chance to be part of the champion experience!

3:10 - 3:40 pm
Networking Break

Enjoy coffee and snacks in our exhibit area. Remember to visit our sponsors booth and learn how their solutions can help you overcome your latest challenges.

3:40 - 4:05 pm
The Demand for Skilled Talent: Building Future-Ready Teams Through Engagement and Retention

Join Josh Drew from Robert Half as he explores the latest hiring trends and challenges managers face in their pursuit of top talent. Based on the insights from the Demand for Skilled Talent report, you’ll learn how to navigate today’s challenging hiring market — including data from our proprietary manager and worker surveys — to help you understand how best to build and keep the teams you need to keep business moving forward. You’ll learn ways to help avoid hiring pitfalls, keep your teams engaged and retain top talent. Plus, get insights on projects and staffing strategies companies are prioritizing now.

Speaker
Josh Drew Regional President Robert Half
4:05 - 4:30 pm
The Convergence of AI, Machine Learning and Automation

This fascinating presentation will review key predictions from IDC’s AI and automation team published in their most recent IDC FutureScape report. Each prediction is assessed based on its impact (a mix of cost and complexity to address) and time frame to the expected adoption level. As you work to develop or revise your AI and automation strategies, and create resource allocation plans for investment, this information is a critical tool to have in your toolbox.

Speaker
Maureen Fleming Program Vice President, Intelligent Process Automation Research IDC
4:30 - 5:30 pm
Cocktail and Networking Reception

Wrap up the day with refreshments while making some final connections to complete your event experience.

7:10 pm
Join us for the Tampa Bay Rays v Boston Red Sox game!

After a day of insightful sessions and engaging discussions, unwind and connect with your fellow attendees in a relaxed and fun atmosphere. Whether you’re a die-hard baseball fan or just looking to enjoy the camaraderie of your new peers, this is an opportunity not to be missed.