FutureIT Canada 2024: Agenda

All times listed on the agenda are Eastern Daylight Time.

Always on session
Data Products at the Forefront: Revolutionizing AI Deployment

Join us for a riveting exploration into the heart of AI implementation. With a staggering one-third of AI projects meeting failure, we delve into the pivotal role of data products in reshaping this landscape. Unpacking the AI paradox, we confront why 75% of organizations grapple with disjointed data ecosystems and how AI can transition from mere buzzword to a core business enabler. Investigating the hurdles hindering AI adoption, we uncover the significance of aligning data infrastructure. Embracing the concept of data as a product, we unveil its potential to invigorate AI initiatives. Discover the blueprint for success, emphasizing a robust data strategy, a culture driven by data, and a logical data management framework as the keys to amplifying AI efficacy. Don’t miss this session for actionable insights on unleashing the full potential of your data to propel AI-driven innovation forward.

Speaker
Kevin Bohan Director of Product Marketing Denodo Technologies
Always on session
Building the Digital Foundation for Innovation

Investment in digital technology is on the rise even as traditional IT spending stagnates. Companies want to improve experiences for both customers and internal stakeholders as well as improve the digital business platforms providing the technology. In this on-demand video, Craig Powers, IDC Research Director for Worldwide Digital Business Strategies, and Steve Padgett, CIO, HCLSoftware, discuss the major trends impacting digital transformation and HCLSoftware’s move into the digital business era.

Speaker
Steve Padgett CIO HCLSoftware
Always on session
Mixing technology & intelligence to combat threats

As cyberattacks evolve using complex techniques, defenders must adapt their security posture. We will delve into the fascinating world of detection & response, threat intelligence, and the crucial role of predictive analysis. Discover how raw information transforms into actionable insights for proactive threat prevention & detection. Gain a deeper understanding of how this empowers organizations to proactively identify and mitigate potential cyber and zero-day attacks to safeguard digital assets.

Speaker
Tony Anscombe Chief Security Evangelist ESET
Always on session
Preparing your Organization for Autonomous Endpoint Management

In an era where the complexity of IT environments is continuously escalating, the need for more efficient, secure, and self-reliant IT operations has become paramount. Autonomous endpoint management stands out as a pivotal framework to meet these demands, aiming to revolutionize the way organizations manage their IT infrastructure. This presentation will delve into the strategic preparations necessary for organizations to effectively implement and leverage autonomous endpoint management solutions.

Speaker
Ryan Doon Sr. Director, Technical Account Management Tanium
Always on session
The Business Impact of Cyber Attacks

While Cyber Security commands the spotlight in today’s world, Cyber Resilience plays an equally crucial role. They’re not one and the same. Resilience is all about bouncing back after an incident — because it’s not a question of IF, but WHEN an attack will occur. Organizations affected by Cyber Attacks run the risk of having their normal business operations disrupted, as well as losing valuable data, customers, and reputation within their industry.

Is your organization prepared to face this threat? Let IBM and Mid-Range help you find out by asking about the IBM-funded Cyber Resiliency Assessment (CRAT).

Based on the NIST Security Framework, CRAT serves as a bridge mechanism to evaluate your organization’s current data protection state, identify gaps, strengths, weaknesses, and provide recommendations to build an effective cyber resiliency plan. We look forward to scheduling a CRAT workshop with you today!

Speaker
Ian Shave Director, WW Distributed Storage Sales IBM
Speaker
Roger Kasten Principal Sales Enablement Lead and Skill Content Specialist IBM
Always on session
Is Your Business Copilot Ready?

In this session we’ll explore unlocking the potential of Microsoft Copilot for enhanced efficiency and productivity. We will delve into the importance of conducting a comprehensive Copilot readiness assessment to navigate potential pitfalls such as readiness uncertainty, hidden bottlenecks, and low user adoption. We’ll address key areas including licensing optimization to ensure access to Copilot functionalities, bolstering security measures for a secure Copilot environment, and strategies for increasing user adoption rates across essential Microsoft applications. Don’t miss out on actionable insights to maximize the benefits of Copilot for your organization.

Speaker
Shaun Thomson Solutions Architect Gibraltar Solutions
Always on session
Securing Your IT Ecosystem: A Unified Approach to Cyber Resilience

In the ever-shifting landscape of technology, safeguarding your organization’s digital frontier is paramount. In this session, we explore the importance of aligning cybersecurity measures with business objectives and adopting employee-friendly practices through unified endpoint management. We will dive into practical strategies for navigating through the era of cloud computing and learn how ManageEngine can help you stay ahead of the curve and ensure the resilience of your IT infrastructure.

Speaker
Romanus Prabhu Raymond Director of Product Support ManageEngine
Always on session
Microsoft Copilot: How to get started and what you need to know

Microsoft recently opened the availability of Microsoft Copilot to businesses of all shapes and sizes, removing seat minimums and adding licensing program availability. SHI’s own Lane Shelton will dive into the latest announcement by Microsoft, why you should take advantage of Copilot technologies, and how SHI can help you get started in the Era of Enablement.

Speaker
Lane Shelton VP of Business Development SHI
Always on session
Dell & AMD Advancing Together

Join John Byrne, President of Sales, Global Theaters, and Dell Technologies Select at Dell Technologies, in an engaging conversation with Lisa Su, CEO of AMD, as they discuss the exciting prospects of advancing together and the vast market opportunities that lie ahead. Gain valuable insights from these industry leaders as they share their perspectives on collaboration, innovation, and the potential for growth. Don’t miss this inspiring dialogue that explores the future of technology and how partnerships can drive success in an ever-evolving market landscape.

Speaker
Lisa Su CEO AMD
Speaker
John Byrne President of Sales, Global Theaters, and Dell Technologies Select Dell Technologies

Thursday, April 25

12:00 PM -12:05 PM
Virtual Platform Opens

Get familiar with virtual platform, click on resource center, check out always on videos or visit sponsor booths.

12:05 PM - 12:15 PM
Welcome Remarks

Join us as we kick-off FutureIT Canada.

Moderator
Lee Rennick Executive Director CIO Communities
Host
Allice Shandler Events Director IDC
12:15 PM - 12:45 PM
AI Integration: Navigating Business Leadership

Explore the dynamic landscape of AI integration in this keynote session. Learn how business leaders are shaping AI adoption strategies amidst evolving challenges and opportunities. Discover key insights on identifying relevant AI applications, addressing talent recruitment, and leveraging executive involvement. Gain a deeper understanding of the collaboration between IT and Line of Business (LOB) and the emergence of shadow AI development. Join us as we chart a strategic course for AI integration that empowers organizations to thrive in the digital era.

Speaker
Daniel Saroff Group Vice President, End User Consulting and Research IDC
12:45 PM - 1:10 PM
Future-Proofing IT: Empathic Leadership, Inclusion, and Driving Change

Embrace the vital role of diversity in IT performance by joining a distinguished group of IT executives who will generously share their extensive experience, strategic insights, and valuable perspectives on cultivating and leading diverse teams to success. Explore the essential elements of high-performance IT leadership, including the integration of empathy and mentorship. Gain a deeper understanding of the initiatives these leaders champion to enhance their skills and support their teams, recognizing that diverse teams consistently outperform. Do not miss the chance to be part of the dialogue shaping the future of IT leadership and glean insights that will empower you to contribute to the advancement of diversity and excellence in the IT realm.

Speaker
Renate Cunneen Vice President, Corporate Technology Canada Life
Speaker
Manas Khanna Associate Vice President, Global Technology Operations Univeris
Moderator
Lee Rennick Executive Director CIO Communities
1:10 PM - 1:40 PM
Impact of Gen AI in 2024

In 2024, Artificial Intelligence (AI) will play a key role, not just in delivering new user and customer experiences, but in how it continues to reshape IT strategy across Canada.

AI will drive changes and optimization in multicloud deployments, streamlining resource allocation and workload management in complex IT infrastructures.   It will impact Edge Computing, enhancing real-time data processing and user experiences, driving real-time insights in ways that were not possible before. 2024 is also expected to bring a rise in demand for open-source AI tools, with models tailored to specific verticals and data types driving domain specialization. During this session, we’ll be unpacking these pivotal topics, and how the transformative forces of AI will empower organizations to make informed decisions and shape resilient IT strategies in 2024.

Speaker
James Scott Field CTO Dell Technologies
1:40 PM - 2:00 PM
AI Maturity in IT – How far have we come?

Too often, AI initiatives fail to live up to their potential. The reason? Insufficient digital maturity. This talk unpacks the crucial relationship between a strong digital foundation and successful AI adoption. Explore the pillars of process streamlining, data streamlining and automation that are vital for realizing the full value of AI within your IT environment.

Speaker
Ramprakash Ramamoorthy Director of AI Research ManageEngine
2:00 PM - 2:05 PM
Lightning Insights

Join us for a series of five-minute market insights geared to solving your biggest challenges from our sponsors.

Generating value through IT & OT doesn’t need to be complicated, presented by SHI and Microsoft

The Data Security Platform for Enterprise, presented by DataStealth

2:05 PM - 2:15 PM
Break

Now’s the time to grab your coffee, visit sponsor booths, or answer a couple of emails.

2:15 PM - 2:35 PM
Transforming CX and EX Business Conversations with AI and RingCentral

Companies are under increasing pressure to drive revenue and efficiency, necessitating the provision of quick answers and instant assistance to customers across digital channels. Conversational artificial intelligence (AI) facilitates this through smart agents requiring minimal human intervention. However, the timing and effective deployment of such technologies, ensuring they deliver expected value, pose significant questions for IT leaders. Meanwhile, as prospects are cultivated and customers nurtured, salespeople, marketers, and customer service representatives must ensure appropriate actions and collaboration with team members. Conversation intelligence plays a crucial role here, demanding a well-thought-out plan for success. Join RingCentral for a session exploring the use cases that support the business case for integrating conversational AI and conversation intelligence into an organization, alongside the considerations of people, processes, and technology that drive successful deployments. Additionally, this session will delve into the IT metrics and business outcomes essential for maximizing return on investment.

Speaker
Kevin Krempulec AVP, Canadian Country Manager RingCentral
Speaker
Rudy Irish Senior Director Services, Technology and Emerging Business STAPLES Canada
Context Matters – Making GenAI Work for You

In recent years, Generative AI (GenAI) has garnered significant attention for its potential to revolutionize various industries, from creative arts to data analysis. A recent IDC FutureScape report described GenAI as “a transformative technology with far-reaching implications and business impact”. Goldman Sachs Research estimated that GenAI could add more than $7 Trillion to the global economy. The potential is huge.

However, the public GenAI models alone, such as ChatGPT, will not deliver these predicted changes. To get the full benefit from GenAI, organizations will need to integrate their own data with the LLMs to provide context for answering the questions in a way that is relevant and meaningful. Retrieval Augment Generation, or RAG, provides a mechanism for doing just this. This session will examine why organizations should consider RAG as a critical part of their AI strategy and how it delivers the real-time contextual information for the LLMs to provide better responses to the users commands.

Speaker
Paul Moxon SVP Data Architectures and Chief Evangelist Denodo Technologies
2:35PM - 2:55 PM
Technology Investment Strategies for Business Transformation

Delivering a hyperconnected environment for your customers and partners, requires investment in digital transformation, AI and security. But where to invest? Learn how HCLSoftware enhances customer & employee engagement, fortifies cybersecurity defenses, and optimizes cloud efficiencies with AI and automation.  Join us to discover how your organization can transform to be more than digital first and fuel the Digital + economy.

Speaker
Daniel DuFault VP HCLSoftware
Session in development
2:55 PM - 3:25 PM
Navigating IT’s Evolution: Security, Data & GenAI

In this dynamic panel discussion tailored for CIOs, CISOs, and senior technology leaders, our industry expert and IDC Analyst delve into the challenges and opportunities surrounding IT security, data, GenAI, and the concurrent skills gap amidst rapid change. In an era of GenAI, Data and security, is non-negotiable. They will provide insights on effectively balancing innovation and risk mitigation arming you with the knowledge and tools to fortify your organization against cyber threats and ways you can upskill technology teams, shaping the future of IT security and data management. This captivating panel discussion aims to help create a culture of security within your team.

Speaker
Brian Cullen CISO & VP, Global Operations Rakuten Kobo
Speaker
James Scott Field CTO Dell Technologies
Moderator
Michael Hainsworth Contributing Editor IDC & CIO, Foundry, formerly IDG Communications Inc.
Speaker
Daniel Saroff Group Vice President, End User Consulting and Research IDC
3:25 PM - 3:45 PM
Exploring the X-O Revolution: Elevating Experiences in the Age of AI

Join us as we delve into IDC’s newest model, the Experience-Orchestrated (X-O) Business. In an AI-driven landscape, businesses must master the art of meaningful value exchange to elevate the experience for both employees and customers.  Discover how (and more importantly why) AI-enabled technology can optimize customer journeys and streamline internal workflows, to break down silos and foster ecosystem connectivity. Gain insights from real-world examples emphasizing the strategic drivers behind the AI-everywhere era in order to shape your organization’s X-O future.

Speaker
Roger Beharry Lall Research Director, Advertising & Marketing Technologies IDC
3:45 PM - 3:50 PM
Closing Remarks
Host
Allice Shandler Events Director IDC
Speaker
James Scott Field CTO Dell Technologies
3:50 PM - 5:00 PM
Explore Sponsor Booths On-Demand Sessions