FutureIT Toronto 2024: AI, Security & The Future of IT Agenda
All times listed on the agenda were Eastern Standard Time.
Tuesday, April 23
Are you ready for something new? It’s time to kick-off FutureIT Toronto while we set the stage for the day ahead.
Explore the dynamic landscape of AI integration in this keynote session. Learn how business leaders are shaping AI adoption strategies amidst evolving challenges and opportunities. Discover key insights on identifying relevant AI applications, addressing talent recruitment, and leveraging executive involvement. Gain a deeper understanding of the collaboration between IT and Line of Business (LOB) and the emergence of shadow AI development. Join us as we chart a strategic course for AI integration that empowers organizations to thrive in the digital era.
Embrace the vital role of diversity in IT performance by joining a distinguished group of IT executives who will generously share their extensive experience, strategic insights, and valuable perspectives on cultivating and leading diverse teams to success. Explore the essential elements of high-performance IT leadership, including the integration of empathy and mentorship. Gain a deeper understanding of the initiatives these leaders champion to enhance their skills and support their teams, recognizing that diverse teams consistently outperform. Do not miss the chance to be part of the dialogue shaping the future of IT leadership and glean insights that will empower you to contribute to the advancement of diversity and excellence in the IT realm.
In 2024, Artificial Intelligence (AI) will play a key role, not just in delivering new user and customer experiences, but in how it continues to reshape IT strategy across Canada.
AI will drive changes and optimization in multicloud deployments, streamlining resource allocation and workload management in complex IT infrastructures. It will impact Edge Computing, enhancing real-time data processing and user experiences, driving real-time insights in ways that were not possible before. 2024 is also expected to bring a rise in demand for open-source AI tools, with models tailored to specific verticals and data types driving domain specialization. During this session, we’ll be unpacking these pivotal topics, and how the transformative forces of AI will empower organizations to make informed decisions and shape resilient IT strategies in 2024.
Too often, AI initiatives fail to live up to their potential. The reason? Insufficient digital maturity. This talk unpacks the crucial relationship between a strong digital foundation and successful AI adoption. Explore the pillars of process streamlining, data streamlining and automation that are vital for realizing the full value of AI within your IT environment.
Join us for a series of five-minute market insights geared to solving your biggest challenges from our sponsors.
Generating value through IT & OT doesn’t need to be complicated, presented by SHI and Microsoft
The Data Security Platform for Enterprise, presented by DataStealth
Pull up a chair and enjoy lunch with your new contacts, meet our sponsors and learn how their solutions can help you overcome your latest challenges.
Companies are under increasing pressure to drive revenue and efficiency, necessitating the provision of quick answers and instant assistance to customers across digital channels. Conversational artificial intelligence (AI) facilitates this through smart agents requiring minimal human intervention. However, the timing and effective deployment of such technologies, ensuring they deliver expected value, pose significant questions for IT leaders. Meanwhile, as prospects are cultivated and customers nurtured, salespeople, marketers, and customer service representatives must ensure appropriate actions and collaboration with team members. Conversation intelligence plays a crucial role here, demanding a well-thought-out plan for success. Join RingCentral for a session exploring the use cases that support the business case for integrating conversational AI and conversation intelligence into an organization, alongside the considerations of people, processes, and technology that drive successful deployments. Additionally, this session will delve into the IT metrics and business outcomes essential for maximizing return on investment.
In recent years, Generative AI (GenAI) has garnered significant attention for its potential to revolutionize various industries, from creative arts to data analysis. A recent IDC FutureScape report described GenAI as “a transformative technology with far-reaching implications and business impact”. Goldman Sachs Research estimated that GenAI could add more than $7 Trillion to the global economy. The potential is huge.
However, the public GenAI models alone, such as ChatGPT, will not deliver these predicted changes. To get the full benefit from GenAI, organizations will need to integrate their own data with the LLMs to provide context for answering the questions in a way that is relevant and meaningful. Retrieval Augment Generation, or RAG, provides a mechanism for doing just this. This session will examine why organizations should consider RAG as a critical part of their AI strategy and how it delivers the real-time contextual information for the LLMs to provide better responses to the users commands.
Delivering a hyperconnected environment for your customers and partners, requires investment in digital transformation, AI and security. But where to invest? Learn how HCLSoftware enhances customer & employee engagement, fortifies cybersecurity defenses, and optimizes cloud efficiencies with AI and automation. Join us to discover how your organization can transform to be more than digital first and fuel the Digital + economy.
Enjoy coffee and snacks in our exhibit area. Remember to visit our sponsors booth and learn how their solutions can help you overcome your latest challenges.
Join in on one of our thematic table topics hosted by industry experts, and have a deep dive discussion with fellow peers and professionals
How to innovate and capitalize on AI and emerging technology, hosted by SHI + Microsoft
Governance and Risk of Gen AI, hosted by Dell Technologies
Governance and Risk of Gen AI, hosted by ManageEngine
Data Requirements for Success with GenAI, hosted by Denodo
Best Practices to Optimize Efficiencies in Your Cloud Strategy, hosted by HCL Software
Mixing technology & intelligence to combat threats, hosted by ESET
Preparing your Organization for Autonomous Endpoint Management, hosted by Tanium
Ransomware Readiness, hosted by Mid-Range
Ransomware Playbook: Critical Steps Before & After the Strike to Protect Your Organization, hosted by Gibraltar Solutions
Transforming Your Business Conversations, hosted by RingCentral
Building the foundation and controls that protect the data used to drive business decisions, hosted by DataStealth
In this dynamic panel discussion tailored for CIOs, CISOs, and senior technology leaders, our industry expert and IDC Analyst delve into the challenges and opportunities surrounding IT security, data, GenAI, and the concurrent skills gap amidst rapid change. In an era of GenAI, Data and security, is non-negotiable. They will provide insights on effectively balancing innovation and risk mitigation arming you with the knowledge and tools to fortify your organization against cyber threats and ways you can upskill technology teams, shaping the future of IT security and data management. This captivating panel discussion aims to help create a culture of security within your team.
Join us as we delve into IDC’s newest model, the Experience-Orchestrated (X-O) Business. In an AI-driven landscape, businesses must master the art of meaningful value exchange to elevate the experience for both employees and customers. Discover how (and more importantly why) AI-enabled technology can optimize customer journeys and streamline internal workflows, to break down silos and foster ecosystem connectivity. Gain insights from real-world examples emphasizing the strategic drivers behind the AI-everywhere era in order to shape your organization’s X-O future.
Wrap up the day with refreshments while making those final connections as part of your event experience.